Case Study: New Look Medical Center’s IT Integration
Challenges
New Look Medical Center as a major healthcare service firm experienced several problems in ensuring the protection of their network setup and optimal control over the organizational information technological supplies. Due to the rising threat of cybercrimes, they required strong security measures for the safety of their patients’ information and adhere to the norms of the healthcare industry. Moreover, they both aimed at the effective communication systems and better monitoring of network.
Objectives
New Look Medical Center’s objectives were to boost the existing IT features through integration of extended protection measures, effective monitoring of a network, and organization’s communications. Their for objectives were focused on data protection, compliance, and productivity.
Solutions Provided
- Kaspersky Endpoint Security: Ensured installation of enhanced endpoint protection measures to shield the medical center’s devices and information from threats.
- Fortinet Firewall Implementation: Used Fortinet firewalls as physical barriers to the network to control the access of the network by strangers.
- Zabbix Monitoring: It was incorporated Zabbix for the monitoring of medical center’s IT structure so that problems could be identified and addressed early.
- Cloud PBX Implementation: Install a new system known as PBX that shall be implemented in the cloud to help improve the medical centers communication procedures.
Implementation
Skytech followed a comprehensive approach to implement the solutions:
- Initial Assessment: Carried out a gap analysis on New Look Medical Center and reviewed their current status in as regards to the proposed IT environment
- Endpoint Security Deployment: This has involved the provision of Kaspersky Endpoint Security to all the gadgets to enhance their protection against malware, ransomware, among other cyber threats.
- Firewall Installation: Fortinet firewalls were used to lock down the perimeter and configure access access lists to close off all the unauthorized /unwanted traffic
- Network Monitoring Setup: Introduced Zabbix for constant monitoring of the IT facilities providing alerts and dashboards for enhanced problem-solving.
- Cloud PBX Setup: Implemented the conversion of the current communication system to a cloud-based PBX, to harmonize with current processes, with additional features of communication.
- Training and Support: Also, conducted training sessions for the medical center’s IT staff to explain and demonstrate proper usage and management of these new systems. Provided technical support in case of any complications as a way of maintaining the effective running of the project
Results and Benefits
Outcomes
- Enhanced Security: Kaspersky Endpoint Security and Fortinet firewalls ensured increased security levels for the medical center and proper protection of the patients’ personal data and made proper regulation controls.
- Improved Network Monitoring: Use of Zabbix monitoring solution, helped to track the status of the IT infrastructure in real-time, therefore eliminating wasted time as well as chances of such a failure occurring again.
- Optimized Communication: Through Cloud PBX, the efficient communication system plan performed simplification of communication technology in the medical center leading to internal and external communication improvement.
- Operational Efficiency: The integration solutions brought operational benefits in the sense that essence of the medical center aiming at delivering quality value in the health sector was freed from some of the unholy trinity of IT woes namely; poor systems implementation, system incompatibility, and substandard and expensive vendor support.
Conclusion
Through recommendations of Skytech and the use of technologies like Kaspersky Endpoint Security, Fortinet Firewall, Zabbix Monitoring, and the Cloud PBX System, New Look Medical Center got rid of their IT problems and received considerable improvements in security, monitoring, and communication. The implemented solutions that were developed specifically for the various organizations offered a solid ground for the improvement of organizational performance and secure healthcare.
Let's get in touch
To get more information regarding similar services, you can contact Skytech today to find on how the firm can improve your IT solutions and security.
